At the moment, we currently ship only within the United States. We are actively working on expanding our shipping options to additional countries in the future.

We’re pleased to let you know that we offer free shipping on all orders, regardless of the order value. Whether you purchase one item or several, there are no shipping costs.

In addition, we are currently exploring the option of priority shipping, provided it can be implemented in a way that is both sustainable and aligned with our values.

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can track your order by clicking the link in your shipping confirmation email or by entering your tracking number on the following page:
https://oreviafashion.com/apps/parcelpanel

Our processing time is usually 1–3 business days. Once your order has been shipped, delivery typically takes 5–10 business days. We always do our best to ensure your order reaches you as quickly as possible, so you can enjoy your new fashion pieces without delay.

You may return items within 30 days of receipt. To ensure a smooth process, we recommend reviewing our return policy in the footer of our website. If you would like to initiate a return, simply send us an email. Our team will be happy to assist you and guide you through the return process.

Please contact our customer service team as soon as possible, providing your order number and including photos of the damaged item. We will, of course, find a suitable solution for you.

You can exchange items by returning them in accordance with our return procedure and placing a new order for the desired item.

To initiate this, please send us an email at support@oreviafashion.com.

If you wish to cancel or change your order, kindly contact our customer care team without delay. Please note that changes are only possible while the order is still unprocessed.

Simply enter your discount code in the appropriate field at checkout, and the savings will be applied to your order total automatically.

You can pay securely using VISA, Maestro, American Express, Mastercard, PayPal, or Apple Pay. The exact options available will be displayed during checkout.

To determine your ideal size, please refer to the size chart on the product page. If you need additional guidance, our customer service team will gladly assist you. For items without a size chart, simply get in touch and we will supply the measurements.

Yes, gift cards are available. Please contact us at sales@oreviafashion.com, and we’ll be happy to provide the details.

Subscribe to our newsletter by adding your email address in the footer sign‑up field. You’ll receive regular updates on new collections and special offers.

Your privacy matters to us. For full transparency on how we collect, use, and safeguard your data, please review our Privacy Policy.

We are working diligently behind the scenes to make our service available in more countries. Stay informed about upcoming shipping destinations by subscribing to our newsletter or connecting with us on social media.

For a short period, we tested availability in Germany to better understand demand and logistics. While the response was encouraging, we realized that to maintain fair pricing, reliable shipping, and the premium service we promise, it makes the most sense to focus exclusively on the United States for now.

Expanding into Europe involves additional tariffs and operational costs, so we’ve chosen to pause European availability until we can guarantee the same seamless experience our US customers enjoy.

Europe is very much part of our roadmap, and we look forward to relaunching there in the future with a stronger, more sustainable setup.